Legal
Privacy policy
TRXO is a free guide to walking in the UK. We collect as little about you as we can, and this page says exactly what that is. If anything here is unclear, email hello@trxo.co.uk.
Who we are
TRXO (trxo.co.uk) is the data controller for anything collected through this site. Contact us at hello@trxo.co.uk.
What we collect, and why
- Settings kept in your browser
- Your theme, the walks you save or mark as done, the hills you tick off, your cookie choice and any draft you're writing are stored in your browser's own storage. They never leave your device and we can't see them. Clearing the site's data in your browser removes them.
- Accounts
- If you create an account, we use your email address, display name and password only to run your account: to sign you in, keep your saved walks and let you post. Accounts are currently stored in your browser while the service is built; when they move to our servers this page will say so first.
- Analytics
- We use Google Analytics to see which pages and walks people use, so we can improve the site. It only sets cookies if you accept them in the banner. If you decline, or don't answer, it runs in a mode that sets no cookies and doesn't identify you. Google processes this data on our behalf; its own policy is at policies.google.com/privacy. You can change your choice at any time by clearing the site's data in your browser.
- Your location
- “Near me” asks your browser for your position so we can sort walks by distance. The position is used on your device and is not sent to us or stored.
- The route builder and the walk finder
- When you describe a route or a walk in words, the text you type is sent to Anthropic, which runs the AI model that answers, and to the mapping services that plan the route. Nothing about who you are goes with it: no account details, no location unless you typed one. Anthropic doesn't use this text to train its models. Don't include personal details in these requests.
- Weather
- Forecasts come from the Met Office model via Open-Meteo. The request carries the coordinates of the walk, not anything about you.
- Newsletter
- If you sign up, in the footer or by ticking the box when you create an account, we pass your email address to our email provider, Resend, which stores it and sends the newsletter for us. We use it only to send the newsletter, every newsletter has an unsubscribe link, members can turn it off on the account page, and we don't sell or share it.
- Email you send us
- We keep correspondence for as long as needed to deal with it, and no longer than two years.
- Server logs
- Our web server records the IP address, page and time of each request to keep the site running and detect abuse. Logs are kept for up to 30 days. The AI features are also rate-limited by IP address for the same reason; those counters last a day.
What we don't do
We don't sell personal data, we don't use advertising networks or tracking pixels, and we don't share anything about you with sponsors or advertisers. Paid listings on TRXO are part of the page, like any other content.
Legal basis
Analytics cookies and the newsletter run on your consent. Accounts and anything you ask us to do run on the contract between us. Server logs and rate limits are our legitimate interest in keeping the site working and safe.
Your rights
Under UK GDPR you can ask what we hold about you, have it corrected or deleted, object to how we use it, or ask for a copy. Email hello@trxo.co.uk and we'll reply within a month. You can also complain to the Information Commissioner's Office at ico.org.uk.
Children
TRXO is not aimed at children under 13 and we don't knowingly collect their data.
Changes
When this policy changes we'll update the date at the top. If a change affects what we collect, we'll say so on the site before it takes effect.